At DrGarrettSmith.com, our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer processes the orders, which can take an additional 1–2 days.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. This is dependent on Customs. Sometimes it goes quickly but to an extent, it is out our control. We will provide tracking so you know where it is. US orders are shipped by USPS. After processing and leaving the warehouse, items usually take between 3 and 5 days to arrive at their destination.
- If you'd like to return an item for refund, simply return an unopened product back to us and receive a full refund.